What are the check-in and check-out times at Sheraton Centre Toronto Hotel?
Check-in is at 15:00 and check-out is at 11:00.
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Sheraton Centre Toronto Hotel
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Key details
About the Hotel
123 Queen Street West, Toronto, M5H 2M9,
- Steps from Nathan Phillips Square
Great
8.5
8.9
4.3
4.0
The 43-storey Sheraton Centre Toronto Hotel is a great place in a cosmopolitan area of Toronto, which stands 17 minutes' walk from the over 553-metre CN Tower. Boasting the location steps away from the long-standing multilevel urban mall "CF Toronto Eaton Centre", this 4-star hotel offers a view over pool and a hot tub and a sauna.
Location
The hotel in Entertainment District, which is perfect for theater lovers—be sure to see a show at famed improve comedy venue The Second City if you stay there offers comfortable rooms just 1.6 km from Harbourfront Centre. The urban plaza "Nathan Phillips Square" is in proximity to the Sheraton Centre, while Tommy Thompson Park is a 22-minute walk away.
Explore the historical sights of Toronto, starting with Casa Loma Military Museum situated 3.6 km away.
Toronto Union train station is 10 minutes' stroll away, and Osgoode underground station is about 200 metres away.
Rooms
Sheraton Centre Toronto Hotel welcomes guests to the air-conditioned rooms with comforts such as a flat-screen TV with satellite channels, along with tea and coffee making facilities. The bedrooms come with king-size beds and double beds. Offering hair dryers and bath sheets, the bathrooms also feature a walk-in shower and a separate toilet.
Eat & Drink
The Sheraton Centre Toronto breakfast features refreshments and appetisers. The American-style Dual Citizen restaurant welcomes guests with American dishes. The lounge bar of this accommodation offers complimentary drinks. It also looks onto the downtown.
Leisure & Business
The smoke-free hotel provides a movie theatre to make your stay as enjoyable as possible. A health club, along with fitness classes, is included at this property to help guests maintain their physical well-being. Finally, Sheraton Centre Toronto Hotel houses 60 meeting rooms featuring conference equipment and a computer workstation.
“Having explored this property, its downtown location stands out, offering skyline views and convenient access to Toronto's PATH system. The recent renovations enhance the experience, particularly the updated Sheraton Club Lounge on the 43rd floor and the mixology bar. In my opinion, its commitment to sustainability is a definite plus.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Junior Suite 1 King2 persons34 m²1 King-size bedAir conditioningShowerroom details
- Suite 1 King2 persons46 m²1 King-size bed and 1 Sofa bedAir conditioningShowerroom details
- Deluxe Suite 1 King2 persons46 m²1 King-size bed and 1 Sofa bedAir conditioningShowerroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Cycling
Services
- Valet parking
- Room service
- Housekeeping
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Sauna
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Indulge in a delightful culinary experience at the Sheraton Centre Toronto Hotel, featuring exceptional dining options that celebrate local flavors and modern inspirations. With a warm ambiance and diverse meal offerings, guests can enjoy everything from comforting American favorites to thoughtfully crafted international dishes, all with a focus on dietary inclusivity.
Dual Citizen
American, Local
Ambiance
Family-friendly, Modern
Key Offerings
A versatile menu featuring vegetarian, vegan, gluten-free, and dairy-free options. Enjoy breakfast, brunch, lunch, or dinner surrounded by a welcoming atmosphere that caters to all ages.
Reservation
Not needed
06:30 - 23:00 (Monday - Sunday); until 00:00 on Friday and Saturday
43 Down
Local, International
Ambiance
Modern
Key Offerings
This dinner-only venue offers an eclectic mix of local and international flavors, featuring gluten-free dishes that highlight the essence of Toronto's culinary scene. A perfect spot for a sophisticated evening out.
Reservation
Recommended
17:00 - 00:00 (Tuesday - Thursday); until 01:00 on Friday and Saturday
Location
123 Queen Street West, Toronto, M5H 2M9,
Explore Toronto
Explore Toronto
Toronto City Hall
2 minutes' walk
Iconic modern architecture featuring a unique design, surrounded by Nathan Phillips Square, a hub for events and gatherings.
CF Toronto Eaton Centre
6 minutes' walk
A premier shopping destination, this mall houses over 230 stores and an impressive glass-ceilinged design, enhancing the shopping experience.
CN Tower
17 minutes' walk
Canada's tallest structure offering stunning views from the observation deck, well-known for its glass floor and EdgeWalk experience.
Ripley's Aquarium of Canada
17 minutes' walk
Home to thousands of marine animals, featuring a stunning underwater tunnel and interactive exhibits catering to families and aquatics lovers.
Hiking at High Park
15 minutes' drive
A large park with trails, sports facilities, and gardens, perfect for nature walks and local wildlife sightings. Free entry.
Tennis at Nathan Phillips Square
3 minutes' walk
Seasonal outdoor tennis courts in a beautiful setting. Public courts available for bookings, ideal for enthusiasts of all ages.
Osgoode Hall Restaurant
2 minutes' walk
Elegant spot offering Canadian cuisine with a focus on local ingredients. Reservations recommended for a fine dining experience.
Quinn's Steakhouse
4 minutes' walk
Classic steakhouse known for its warm ambiance and prime cuts. Vegetarian options available, making it a great choice for all diners.
Scotiabank Arena
15 minutes' walk
Home to sports events and concerts, known for its high-energy atmosphere. Check schedules for family-friendly shows or late-night events.
Harbourfront Centre
19 minutes' walk
Cultural hub featuring exhibitions, festivals, and outdoor concerts, appealing to all guests with diverse interests throughout the year.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs CAD 15 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese, Chinese, Polish, Greek, Russian, Turkish, Arabic, Korean, Hindi, Panjabi / Punjabi, Albanian, Tamil, Tagalog / Filipino, Ukrainian, Urdu, Vietnamese
Number of floors:
43
Number of rooms:
1372
Reviews and Ratings
Feedback about Sheraton Centre Toronto Hotel from previous guests about their experience.
Show moreShow less
Pros
Comfy beds
Nice views
Room upgrade
Cons
Limited breakfast
Guest reviewsbased on 2052 reviews
Thomas from Germany
Guest Room 1 King
3 nights in November 2025
|
Reviewed: January 13, 2026
6/10
non-working keys wasted time
the room was okay, and housekeeping did a fair job.
Check-in was a mess. i got keys that didn't work on the first try, forcing me to go back downstairs. asking about an upgrade was a waste of time. The agent just told me to ask again the next day.
0 Helpful
Ed from United States
Single
Guest room 1 King
4 nights in November 2025
|
Reviewed: November 17, 2025
9/10
fantastic stay!
helpful staff lovely room great location
The location was great. Everything was close. the room faced nathan philips square and I liked it. the lobby was lovely. The staff was really helpful.
0 Helpful
John from Canada
Family with children
Club Lounge Access 1 Queen Premium Guest Room
3 nights in June 2025
|
Reviewed: July 08, 2025
8.5/10
impressed stay
friendly staff accommodating service room upgrade extra space
lily at the front desk was super friendly. she was accommodating to my needs. we were celebrating a special family event. lily upgraded our room so we had more space for entertaining guests.
the hotel could benefit from food and beverage service near the pool during the summer.
Service
9/10
staff were helpful throughout my stay. mr steven at check-in offered really good assistance. lily at the front desk ensured my family had a comfortable visit.
Dining
8/10
the club lounge breakfast menu had limited choices. however, i found the quality of the food was really good. the evening light dinner was particularly nice for me.
0 Helpful
|
Show more reviews
FAQs
About Sheraton Centre Toronto Hotel
What dining options are available at Sheraton Centre Toronto Hotel?
On-site dining includes the American cuisine restaurant Dual Citizen and a cocktail lounge poolside.
Are there any notable attractions near Sheraton Centre Toronto Hotel?
The hotel is within a 15-minute walk of landmarks such as CN Tower, Rogers Centre, and the Hockey Hall of Fame.
What amenities can guests expect in their rooms at Sheraton Centre Toronto Hotel?
Rooms feature air conditioning, a flat-screen TV, a coffee maker, and marble bathrooms.
Does Sheraton Centre Toronto Hotel offer a fitness center or pool?
The hotel includes a modern gym and an indoor/outdoor heated pool.
What languages are spoken by the staff at Sheraton Centre Toronto Hotel?
The staff speaks English and other languages.
Is breakfast available at Sheraton Centre Toronto Hotel?
Breakfast is available for an additional charge of 15 CAD.
How far is Sheraton Centre Toronto Hotel from Billy Bishop Toronto City Airport?
The hotel is 5 km from Billy Bishop Toronto City Airport.
Can guests relax outdoors at Sheraton Centre Toronto Hotel?
The hotel features landscaped gardens and a two-story waterfall.
What type of business facilities does Sheraton Centre Toronto Hotel offer?
The hotel features a full-service business center and over 12077.4 m² of flexible meeting space.
What type of activities are available for children at Sheraton Centre Toronto Hotel?
The hotel includes a kids' club and a children's menu.
What nearby dining options exist around Sheraton Centre Toronto Hotel?
Nearby restaurants include Ruth's Chris Steak House, Rosalinda Restaurant, and Estiatorio VOLOS, all within 0.5 km.
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